Without adequate organizational change management (change management), there is a high risk of failure for the implementation of a new business strategy or operating model, or a program to reduce costs and improve operational efficiencies.

Change management is a systematic approach for enabling an organization to transition from a current state to a desired future state. Inadequate change management increases risk of failure for any new strategy implementation or organizational transformation.

Our CSSA Method approach is to balance formal and informal interventions to ensure that leaders drive and role model the change, people throughout the organization adopt new ways of working, and the business benefits of the change are sustained.


Our CGC Point of View is that organizations should be not be viewed as discrete independent functional silos, but as a very connected ecosystem.

Our Service Offerings:

  • Strategic communications programs
  • Blended learning and development solutions
  • User adoption and employee engagement programs
  • Behavior change management framework
  • Training, Education and Workforce Preparation